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Saturday, August 13, 2011

2 ways to eliminate the competition - it's easy!

All companies face competition - these other companies, products or services that threaten to bring our customers and prospects. Discover two ways to beat your competitors every time infallible, so get customers and win!

Elimination of competition is the best way to increase your chances of success in business. I do not take literally the feeling of doing something "bad" for them.

When I say eliminate, I mean ... shown in its sole discretion, to introduce their product or service category. Ensure that customers think of your company, product or service, when considering a purchase. This will give your company, rather than competition, making the sale.

This means that if you sell widgets, you want your customers to think only the widget when you are considering buying widgets. It 'pretty easy to do, if the company is not competitive field.

But I think there are all types of businesses that sell what they sell, or meet the same consumer or business needs you.

As you can see your potential customers think - and only buy from you - and all those other companies?

Answer: a deep knowledge of their competitors, then do one of two things:

(1) I am looking for position in the class, you can actually.

What distinguishes it from other companies, and the trained eyes of your potential customer needs.

This usually requires finding a niche focus or find a specific product or a service function or benefit that is valuable to your customers, competitors, or you can not say that you are promoting.

This will take you to your class, and eliminate competition. No one is exactly what you do. Or how you do.

(2) Moving in competition opitors collaboration. "

What the hell is a "co-opitor?" And "competitor to become a partner, or the ability to cooperate. If companies or individuals with whom you can collaborate with the idea of ​​referring business to each other?

For example. A wellness coach Weight Watchers clinic or spa or massage therapist can socio All these players are selling better health and wellness, but can also be positioned as complementary services.

Or say you're a web designer, and you decide to focus on small and medium enterprises (a niche). You can create a partnership with another website designer who decided to focus on large companies.

If you are not ready to take a business trip to meet identified your niche and business arising out of your niche with your partner, you both win.

Collaborating with other companies in a certain way, to identify niche markets, serving the area or the size or type of customers served.

And you can partner with companies in different categories to meet a similar need for customers to agree to work together to help each other to win customers.

There is no work there, who can not effectively use the second of these strategies have reduced competition. Therefore, to understand what strategy is appropriate for your business and give priority to the elimination of competition this year.

5 Things Not To Do With Unhappy Customers

 A few months ago I had a small kitchen fire in my house. Everything is good now, but for a few days camping with my family and I were in a hotel room, and when we returned, we had no oven (it was destroyed in a fire), so we were forced eating every meal in several days.

Day came from two representatives of the insurance company said, "Hold on food, send it to us and will cover the VAT on food." When contractors returned to my house and sat down again, I was preparing to publish my complaint receipts for meals and gave me a rapid decline in income before adjustment called the envelope in the mail. He explained that the compensation was 50% and 100% of the meals. Although the partial revision of sense to me, I remember clearly the two representatives of the company is committed "to cover meals and taxes."

My control was sarcastic and defensive, and his words and tone, and said, ".. No one in this whole story would have said to cover 100% of the meals is our policy to cover 50%, as they eat, even if the fire had not been born "

I was furious. It is no longer the case, it is the principle. So what have I done? I gathered all the facts that supported my case, presented the keynote address of the corporate governance of the company quietly and methodically, and finally delivered a concise summary of my tests and passionate and has an agreement - - walk 100% of my meals.

The lesson here: If the claims and said the right things during my first phone call, it would have been able to solve this problem with a simple explanation and an apology. Instead, they paid almost $ 200 more than they should and had to spend 10 minutes listening to me.

This scenario plays cost countless times each day of service, because employees do not know how to contact dissatisfied customers, and with tact and diplomacy in a way that creates peace and good will.

In my case, the governor said: "What we've tried to explain that the policy covers 50% of the meals, as well as the sales tax would have been without food, although he did not know that I regret We try to minimize the disadvantages the loss of costs beyond their normal meals and 'logic ...? We apologize for any inconvenience this may have caused misunderstanding. "

This approach has some meaning, and I would have probably accepted the policy of 50%. Instead, the attitude of claims woke me up and I was determined to accept nothing but full refund. The wrong approach to a customer is already upset only makes them more insistent and often results in a much larger profit for the company. I do not think you have to pay a dollar more than you absolutely have to, and to help you manage your costs better, I'll give you five things not to disturb guests.

1. Do not tell a client that is wrong. Tell your client that is wrong arouses opposition and will make the customer wants to fight you. It is difficult even under the most favorable to change the mindset of people. So why do their jobs more difficult, since the wrong foot.

2. Do not argue with the customer. You can never win an argument with customers. Of course you can prove your points and the last word, you could be right, but what about the development of our customers in mind is probably not the sense that if you were wrong.

3. Do not talk with an authoritative tone, as if to prove the customer wrong. Even if the customer is wrong, this is not the right answer, because it makes the defense of his client.

4. Do not say that. "We would never do that" Instead of trying, "Tell me about it."

5. Do not be afraid to apologize. Offer an apology, even when the customer is at fault. An apology is not an admission of guilt. That can be offered to regret. For example, "Sorry for any inconvenience this may have caused misunderstanding."

Keep in mind that if something goes wrong, the question is not a problem. What is the problem.

"Executive Job Search: Three ways to find a job find a job quickly"


You have a difficult problem in your job search?

Say, a lack of networking contacts? Or trouble answering interview questions?

Well, you have a business. Problems with the search for a job as common as mosquitoes in July.

But ... Have you ever written an issue of paper?

I bet you do not.

Because when you write problems down, immediately, one giant leap towards their resolution. Think about it: every great invention or solution of the atomic bomb is the Xbox for the first time, he worked on the paper.

Why not solve the employment problem in the same way?

This is a three-step method to help ...

1) Start by asking the right questions

Most people were in trouble in their job search by asking questions that are depressing and demotivating.

Questions like, why not give me a job? o How the network when you do not know anyone?

Recognition. Step happy pills.

Instead, start asking questions that motivate and inspire.

A better question is:

* How I can give people a reason to call me to take to work?

* How did my 10 closest friends to find your current job? How could I brainstorm with them and use their methods in the job search?

* What was your previous job search? Finding a job before? How could I do it again?

Important: Ask questions that can actually solve. Never trust the government, schools, parents, family - another - you can do for you. Because when you give up responsibility for solving problems in finding a job (or elsewhere), was a prisoner of external forces.

When you ask the right questions, but you have a half-answer. Then write at least five questions of empowerment in your work, at this time.

Then you're ready for the second phase ...

2) Brainstorm at least 20 possible answers

When you write five good questions, circle the question that seems more promising. What you need to get hired faster.

Let's say you write questions on top of a clean sweep:

How could I give people a reason to call with job leads?

Enter the number 1 below. Write your answer as close to that number. Then go to number 2, 3, and do not stop until you have at least 20 answer to your question.

Not 15 or 19, but 20 answers - or more.

There is no reason for this: Left to themselves, the brain pulls Homer Simpson after two minutes, and try to talk with you for the beer and donuts. I hate to think of the brain. Like bench pressing, thinking is hard work, no matter how good it may be for you.

But do not let your lack head. Do not stop until you get 20 possible solutions. Brainstorm how your career depended on the outcome. Why does it.

Now. Out of 20 responses will not be very good - it's OK. The best answer may come after the most eccentric. Forcing yourself to write 20 answers, you are creative, but cleaning the pipes going to dig deep into the subconscious of the winner.

Do not knock until you try!

3) Take action today in a solution

Select the most promising answers to your list of 20th So, to start - today - to get there. Excuses.

To say that most of the persecution of their solutions is to create a network game where you can meet friends, relatives and acquaintances, and let them know about your job search.

Now. What you should do to make this game happen?

Well, you have to make the guest list, send invitations, get food, etc. so you can write all you need to know how to party a success. Check each sub-goal of your list as complete. Before you know, the network settings, the game will be a reality.

Then take the next most promising solution for a list of 20 and make it happen. Repeat until hired.

Therefore, these three phases of work to do to solve problems - clear thinking plus continuous operation is responsible for the results.

If you have a difficulty finding a job, write clear, questions about the upgrade. Then, brainstorm at least 20 possible solutions and the best day to act. When you do, you'll get much closer to work you really want faster.

Now go out and make your fortune!

3 Things To Do Before Submitting Articles

 Thanks to modern communication technology comes the popularity of information-based marketing, which is one of the oldest techniques and more efficient targeted prospects to sites and converting them into customers. This is why article writing, submissions and publications are also becoming popular.

All writers and the writers do there, it's time to start digging the creative writing skills back.

Thanks to modern communication technology is the popularity of knowledge-based marketing, which is one of the most ancient techniques and effective for opportunities to targeted sites and convert them into buyers. This is why article writing, commentary and publications are also becoming popular.

There are already many tools that allow users to make the process of distributing their articles more easily. While this is useful for getting the contents more visible, that is only half the story.

Take a first look at the most common mistakes people make before submitting content to article directories:

1. Confusing the reason to promote the articles with the reason for writing.

In article writing, there are three key benefits why you are their marketing, branding, lead generation and marketing, which are all part of your optimization efforts.

But there is only one reason to write an article that is to inform your audience. If the article does not focus on the first and most important goal will not be able to obtain benefits through the promotion of three because no one will be interested in reading.

It is first necessary to understand how to get people to read what is written in your article, then click on your resource box. You can do this by producing better contents.

2. Failing to maximize the promotional opportunities of article marketing.
You can know that your articles can help create links to your site. But you know you can get more visitors and better search engine on the same elements?

Mention keywords at strategic places. Just be sure not to exaggerate. Some are even using anchor texts which is also an effective method. But it is important to note that most libraries are unable to support this.

Remember that not only links to your site. Party to do well in your article marketing has always collected a number of publishers with the opportunity to have the public and to use other brands for the quality of your work. Best engine search results are also major assets.

But these things do not put a lot of money in your pocket. There are other factors that can translate the article marketing efforts to seize the opportunities that can improve revenue. Not only increase the number of visitors to your site.

Start plan and ensure that the article refers to the function.

3. Publishing content that does not contribute to their readers.

Perhaps the process of writing articles, you think everything you wanted links to your site. And all visitors can find the time are fine.

Guess what? Not all banks and article directories on the intention to accept the content automatically. Often, they have some guidelines and specifications of items they accept.

You can double the number of sites you can send it to write articles that the directories want to share with other people. You need a publisher, and 100,000 readers to increase the potential audience overnight.

Write articles that publishers want in their publications if you want your article marketing to work more efficiently for you. It also means you have to obey the standard guidelines, spell checker, a researcher with a good topic and even hiring a writer to produce a good content on your behalf.

Ultimately, everything is really a matter of choice on your part. You can start by exposing some links "again, but a basic level. Or enjoy massive exposure to a" quality time with the content.

It is a choice. You may be aware of the fact that the article directories is not meant to be delivered at the same level of exposure to targeted content targeted at a narrow group of people.

Learn the difference between the two, and will surely help you know what kind of articles to write and produce.

"Double Your Sales On eBay In 30 Days!"


First of all, and just as important to your success as what you learn here is a clear understanding of how eBay users find things to spend their money.

No matter what type of buyer you are, wherever they come from, they all use the same tool to find auctions;

"They are using the search bar type in general ..!"

Very rare that buyers check "Search title and description" check box, and start looking for more accurate results. Heck, the box is not even an option on eBay, you really have to do an "advanced search", even to have this opportunity. This simply confirms the importance of your keywords in the title.

Some do browse categories rather than search, but we're more interested in the majority here are not exceptions to the rule.

In case you do not know, this means that most of the research that the title of your check, not the words in the description of your ad!

My experience tells me that you know, is actually higher than 70% of eBay sellers out there, and it is a very conservative estimate ..!

Now that you have a clear understanding of the importance of your keywords in the title, here is a brief list of just choosing the right one for each of your ads:

Take these rules literally, but understand that each of these does not apply to advertisements. You have a maximum of 55 characters has their own way and only their best to reach the number of times in the limited space.

1. The keywords that are specific to the product you sell, and obviously make sure they are well written.

2. One or two misspellings of the keywords avoids the above rule. (Google says that 33% of all searches are misspelled) ... Trap? One third! Do not forget that part.

3. One or two generic words such as eBay "NR", "N / A", "clean", "Free Shipping" or "abundance." These are keywords that many buyers are looking for professionals.

Other fourth general keywords like "new", "free", "excellent", "PC", "USB" "DVD", "fat" or "deliver". You can only use those that are relevant for the product you sell, but they are very powerful.

Now take those rules and create a list on a sheet of paper each time the list comes from an advertisement. Usually the list is too large to fit in the title. Once the list, start reducing the list to the structure of the priorities I just gave you as they fall within the limit of 55 characters.

If you have more than one outlet, and who intend to enter more than one copy of the ad, so make sure you take the time to create different titles for everyone! If not, just use the same title for each copy, you're just wasting your money. Several versions of the same ad in different titles each can really increase traffic.

Two Little Words That The Magic Of Marketing


The use of these two little words to strengthen customer relationships, increase business continuity and ease of reference.

In his classic bestseller, How to Win Friends and Influence People by Dale Carnegie second chapter, entitled The great secret of dealing with people. The secret is summed up in this principle: Give honest and sincere recognition.

Carnegie said that there is only one way to persuade someone to do something - make a person want to do. How can you encourage customers to say good things about you and give you references? For them, what they are looking for, and all of Frank and honest.

Two magic words

The great secret of dealing with people (or customers) is often overlooked or forgotten. This is just to say "thank you" consistently, personally and, above all, really. These two magic words of marketing work, because customers want to feel important.

To say "thank you" is an act of kindness, as well. But do not say "thank you" for the love of flattery. It must be sincere. As Ralph Waldo Emerson said, "You can never say anything but what you are."

"Thank you" Promote references

The uncertainty of the references can be confusing. Can you manage? No Can you influence them? Of course.

First, make a valuable product or service to customers. (To do this, right?) But maybe you can make a difference in their minds even more is your interest, after delivering the product or service.

Every customer has a different degree of satisfaction of your products and services. But all customers, as you say "thank you" believe they are important to you. This can determine whether to continue a relationship with them and get references.

"Thanks," such as direct mail or email

If you have never used direct mail, and look through the correspondence program. If you use direct mail or e-mail, but I sent a thank you letter or e-mail, you must start now.

The thank you letter or e-mail is sent to its customers (you know, you know), personal and effective. It is guaranteed to receive a positive response.

It is also a pleasant surprise if it is going. They see the envelope. They think it is one thing for me to check, sign, or worse, Bill. Surprise! They are measured are important. And you're the only ones to tell them.

Write a thank you letter or e-mail at every opportunity. However, do not send an invoice or other correspondence. Even so, sent separately.

Write thank-you letter or e-mail

The idea behind a thank you letter or e-mail may seem simple, but writing can be a difficult task. Here are 9 tips for writing a winning thank-you letter or e-mail:

1. Be brief. Half a dozen lines (or less) are sufficient.

2. Be honest. It is absolutely crucial. If you are not careful, it may seem difficult, even when it comes to being honest.

3. Start with "thank you". Mrs. Johnson (or name if applicable): Thank you ...

4. Make the tone of warm but professional. Be friendly, but keep it professional.

5. Strengthen the positive aspects. Remind them to a positive relationship.

6. Provide ongoing support. If I can help, please call ...

7. Stop, "thank you". Thank you again ...

8. Use a proper closure. Sincerely, Best Regards.

9. No ulterior motives. Make simple "thank you", if sincerity is not compromised.

Remember to say "thank you" to a moment of strong customer relationships. The use of these two magic words, and constantly looking to grow your business and repeat referrals.

Friday, August 12, 2011

"Greed Is Good" - Remuneration, Motivation And Organizational


The corporate culture of the 1980s in the United States and international emphasis on the personal rewards on the basis of highly motivated people can transform organizations and businesses. The extreme example in film was Gordon Gekko in Wall Street saying that greed is good. 90, however, companies have been traumatized and devastated by the inappropriate use of remuneration as a motivator. However, major commercial successes have been built in reward systems based on the payment. Phones4U recently and Allied Dunbar in the financial services market is an earlier example.

Barings Bank was an experienced individual bond traders millions more in the long run, these people are not motivated by corporate objectives. Moreover, even if the reward system is based entirely on individual performance indicators appropriate, the organization and success is rewarded, there may be some problems arising from the difference in wages for senior management and a half. Payment system, the motivation depressed, or unmotivated for every 10 people can not be a better organization.

Wise, organizations are looking to reward and motivate all staff so that staff actively pursue the Group's interests in both the short and long term, and is believed to have been treated unfairly. E ', however, be installed in base stations, and are rewarded for their actions can affect the desired result.

A wise organization agrees that:

• It is reasonable for the manager person to act in the interests of the car.

• Administrators who work in organizations and people that will not please managers closer to them, or otherwise, their peer group.

• Managers want to reach and attract jobs where they know they can succeed, most often for short-term costs of long-term.

It is clear that the organization should do some homework before the function of a compensation structure to change the behavior and conduct. In other words, the management and organization must be balanced with the payroll system.

There are five important conditions for the installation of an effective reward structure.

1. Size: "If you can not measure, you can get." A variety of measurement systems, including Balanced Scorecard, which sets out a series of objectives and the use of Tesco, is probably the most famous.

2. Monitoring: If the indicators are not adequately controlled, or simply follow the check at the end of the year, can provide the leadership, do nothing, or worse, that failure is acceptable to all managers do not together.

3. Monitoring tools for the job: The organization shall ensure that the person is more dependent on factors beyond their control to achieve the performance measures ("how" the equation).

4. Consistency: Make sure that the organizational factors in the short term, nothing more, or influence the management away from its true purpose. The organization must also ensure that their (in bulk or tape) is what you need leaders.

5. Prices and online strategy: the achievement of an organization with a clear strategy, not an event will happen in the future, is a journey. A payroll system can be connected to an organization, even if you have a relatively clear strategy, provided the organization and management conflicts are resolved according to the strategy and the "Balanced Scorecard". Only then there will be pressure on the organization to improve its systems strategy, structure and remuneration.

Based on these five preconditions, a list of 10 factors, the salary structure and reward effective to achieve:

1. Support business strategy

2. encourage the desired behavior

3. Prize for benefits

4. Be fair

5. Have a significant impact

6. This is a tax efficient

7. Be on time (the prize will take place close to the performance)

Stir in the eighth non-financial rewards (recognition can be as important as cash)

9. Be strong (missing the bonus is lost should be reduced, while wage increases should just wait until the goal is reached)

10. Be prepared

“Why Business Credit Is A Must For Every Business Owner!”


As an entrepreneur, you have access to enjoy a greater risk than the average. But to experience the thrill of the company and invest all those who are willing to risk:

Being chased by creditors?

A bankruptcy?

The refusal of a mortgage?

-Paying more than its share of interest on a loan?

The loss of your home?

If you answered "no" to one or more of these questions, this may be the most important report to read for a long time.

Because if you're like most entrepreneurs, investors and entrepreneurs I have met over the past 28 years, we face the danger of all these terrible problems.

And all because of your business.

You see, entrepreneurs are often financially devastating or more errors when the growth financing the launch, operation and / or their companies. In most cases, do not realize they make a mistake.

And to tell the truth, even if you do not realize they made a mistake ... they lull themselves into thinking that the consequences of a small annoyance.

Until one day, can not get a mortgage. Or, they can not get the desire for death, offered to finance the purchase of new cars. Or, they are hunted by creditors, and eventually declare bankruptcy.

And all because they use their personal finances to fund the creation or expansion of their business. They then use credit cards to pay for personal expenses. If you are in business or thinking of starting a business, business credit is a must.

I mean, most of the entrepreneur has no idea of ​​being able to establish business credit and even fewer know how to establish business credit. If the owners took the time to learn their credit do not need to use personal funds for start-up capital or working capital.

It could also be used for business credit cards not personal credit Bulletin, credit scores does not reduce the staff.

The main objective of credit to businesses is to get business lines of unsecured credit that can be done, when the credit profile of the company is set up correctly. When the company receives business lines of credit without collateral, so they are in working capital needed to establish a business or expand your business. The entrepreneur is a control to use the checkbook credit industries they want. And, above all, the banks do not appear on the credit history of the owner of the company.

If you have created your company profile true that there are a number of banks, which lend themselves to new start-ups. Of course, new start-ups with no track record whatsoever. Banks will extend lines of credit unsecured business so they can get the initial capital needed to finance the activities of their dreams.

Make no mistake, business credit is a must for any business owner. Do not put your personal assets at risk, the Treasury or funds of your business!

5 Simple Tips For Dealing With Difficult Customers




If you've been in business for a very long time, you've probably heard it all! You know, an angry customer, who continues in U.S. dollars of products that they claim is wrong nineteen, she goes, "Close your business", because they raise in their minds that you can have the privacy policy Breece, or take full advantage of your money back guarantee. My favorite is to call and yelled obscenities on the phone, for no apparent reason.

It is not often, but if you want to be a business, you will meet some nuts from time to time. Some people may travel, some do not. And "how things are in business.

There are some simple techniques for dealing with angry customers in the wound, without burning them and tell them that you want to get cancer and die!

Here are some tips may be useful ...

1. No staff are needed

And "something bad that most customers are common. They try to personally attack. Insults are not unusual. When I take it personally, you probably correspond with you yelling does not solve anything and only make things worse for himself same. Try to calm the situation - kill the anger with kindness so to speak. If this fails, I ask you remember when he calmed down and are ready to talk sensibly. They refuse to talk to the customer was angry. You not have to deal with abuse ever.

2. Do not overdo the "customer is always right" concept

Customer service training, you always heard that the customer is always right. While this is true to some extent, sometimes simply wrong. You should always try to adapt to the customer within reasonable limits, but does not allow the concept to go too far.

3. That it's not always the problem

Sometimes people have a bad day and want to blame someone. A client of hatred, ugliness is often one of those people. If you listen to her screaming, then respond kindly telling you, understand your frustration and desire to work with them to find a solution, often diffuse the anger and uncover the rational human below.

4th Do not fall into fear appeals Bluff

In the client business services tend to do everything possible to avoid potential harm of a threat, even if it means losing money or giving in to irrational demands. When you're threatened, you must examine the validity of the threat. Do you really think that anyone would pay thousands of dollars in legal fees to sue you in a weaker U.S. dollar transaction? Probably not. Again, do what you can to meet within reasonable limits, but not to give in to threats groundless.

5. Be prepared to decide whether a customer relationship is worth saving

You have heard that a satisfied customer tells one person about his business while an unhappy customer will tell 10 or more. No doubt the word of mouth can be the best or the worst exposure for the company. This is the essence of the concept of "customer is always right." Obviously, it is best to save the relationship with the customer, if you can, but again, within reason.

"Excellence" Program Helps People With Disabilities


People with disabilities are an untapped resource for workers facing the nation's unemployment rate is 70 percent.

Men, a nonprofit organization that helps federal agencies to protect the contract that employs people with disabilities through the Javits Wagner O'Day program, aims to change the status quo. The organization has launched a new program, agencies designated to serve as "centers of excellence" as mentors for other agencies to improve the quality of services and products offered by the federal government.

Javits-Wagner-O'Day Program is the largest single employer in the United States for people with disabilities. Often called the JWOD Program provides opportunities for more than 45 000 people who are blind or other serious injury.

Through the JWOD Program. Men manages a network of over 600 nonprofit organizations that employ and train people with disabilities

The program is based on Wagner-O'Day Act, passed in 1938, providing employment opportunities for blind people, allowing them to manufacture mops and brooms to sell to the federal government. In 1971, Congress amended the law for persons with severe disabilities and to agencies providing services and products.

A recent study by Harris Interactive, two-thirds of people with disabilities who want to work, but the lack of opportunities and avoid the problems of accessibility to find a job.

3 Reasons To Consider Smart To Pay For Your Traffic


There are a lot of success, you will hear about businesses doing well on the Internet. The worrying thing is, there may be a tenfold or even a story a hundred times in conflict with theirs. Many have unsuccessfully launched a business that is the Internet, but only a handful shall succeed. Three (3) intelligent reasons why you should consider paying for your traffic, including the means of common sense to show you how to prepare your website.

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